Maine Niche Customers
To help answer some of your questions, please read the Customer Frequently Asked Questions (FAQs) below. As owner of Maine Niche, I personally welcome you to our Web site and hope you come back and visit us often.

CUSTOMER FREQUENTLY ASKED QUESTIONS

How will I be able to find specific products?
There are two basic ways for online shoppers to find products at Maine Niche:

   ›Browse through our category listing which provides sub-categories of products
   ›Search for specific products. If you are looking for a specific product, you can
    use our Search function in locating desired product (upper right column).

I have a question about a product, what do I do?
If you have a question about a particular product, please contact the Merchant directly. Contact information is located within the Merchant product page. Additional information can also be found by clicking on the Merchant link located on the upper part of the product detail page, listed above the price.

How do I use the online catalog?
Our online catalog can be found within the main menu "Maine Gifts Catalog" or click on product within the product scroller display. Once on the Online Catalog page, you can click on the Product Category of interest and you will have access to:

     ›Product details page
     ›Product description
     ›Ordering information
     ›Ability to enlarge the product pictures
     ›Merchant Terms & Use page
     ›Maine Niche contact info (Vendor Info, bottom of page)

Does Maine Niche have products in stock?
No. Maine Niche does not carry Merchant products in stock. Orders will need to be placed direct through the Merchant. Ordering information can be found within the product detail page. Each of our Merchants are responsible for maintaining their inventory and fulfillment of orders.

Why would I want or need to Register?
Registering allows you to:

     ›Submit information within our free services (Business Directory,
      Calendar and Classified services)
     ›Submit articles
     ›Enter contests
     ›Swap links
     ›Acknowledges you by user name when registered

Password problem/Unable to sign in?
To register, please click on "Create an Account" (top of page) and complete form. If you are experiencing problems signing in or forgot your password, please click on "Login" and choose accordingly. If still not resolved, contact Maine Niche.

How do I change my account information (password or email)?
Upon signing in, the "User Menu" will appear in the lower left column (below Menu). You will see "Your Details", click on this to edit your details and save changes.

Am I going to receive unsolicited emails if I register?
No. Our Privacy Policy precludes us from sharing any account information to any 3rd party. Periodically, Maine Niche will send emails containing updates and current happenings and a online newsletter informing you of new Merchants, products, coupon offers, updates and seasonal specials. You will have the option to unsubscribe to either.

How do I order products within the Online Catalog?
When clicking on a particular product, you will be directed to the product details page. Within this page, you will be presented with the possible order option(s). ALL orders placed will be processed direct through the Merchant. Maine Niche simply displays the products but does not process the orders.

Is there a minimum order amount?
Minimum order amount will be determined by the Merchant, please contact them direct. Their contact information is available within the product detail page or within the Merchant's Terms & Use page (Merchant link found above price).

What is Maine Niche.com's role in fulfilling orders?
All orders are placed directly through and fulfilled by each Merchant themselves. Maine Niche's role is to display products and ensure that the customer are provided quality service from each Merchant. If customers are not pleased with the orders, please contact Maine Niche via email.

Where can I find information on shipping/handling rates and policies?
It is asked that you contact the Merchant direct to obtain their shipping and handling rates and specific shipping services (USPS, UPS, Express, APO, FPO or international). When ordering from Merchants, it is advised customers review Policies provided within the product details page. Click on the Merchant link located above the product price.

Whom should I contact if I have a question or problem regarding an order?
You should contact the Merchant directly. If you do not receive satisfactory results when contacting the Merchant, please email Maine Niche; the issue will be addressed and resolved in a timely fashion.

Can I cancel my order?
If you are unable to locate this information in the Merchant's Policies (located in the product details page, above product price), it is advised you contact the Merchant direct.

Does Maine Niche have a Privacy Policy?
Yes. We recognize the significance of consumer privacy with the information that you provide us and we do not release any personal data to any 3rd party. Please refer to our Privacy Policy for complete details.

What is the Merchant's Return Policy?
You should contact the Merchant directly with questions concerning their Return Policy. You can view the Merchant Policies within the product detail page; click on the Merchant link above the product price.

What are the Terms and Use listed for Maine Niche.com?
Please review our Terms and Use page for more information.

Whom do I contact with a Site problem?
If you are having problems with the site, please contact Maine Niche and we will look into the problem. You will be contacted in a timely fashion to the problem in question.

Can I submit ideas or feedback about the Web site?
To ensure we provide the best possible services, we rely on constructive feedback. Maine Niche is interested in learning how we can better serve the needs of our customers. Please feel free to email Maine Niche and share your ideas or feedback.

How do I contact Maine Niche?
Click on Contact Us located in the Maine Menu (left column) of web page.

Maine Niche is located at:
MAINE NICHE.COM
Katahdin Avenue
Millinocket, ME 04462
Ph. (207) 723-5435
(8:30—4:30 | Mon — Fri or Leave Message)